Privacy
Policy
Our Promise
We promise that we will always keep your data safe and secure. We will only collect and use what we need to improve your experience of our products and services. We will only send you marketing materials based on your stated preferences and we’ll delete your data as soon as we don’t need it. If you’re under 16 you must let your parent or guardian know about our Privacy Policy before you use our website or any of our services.
If you have any questions about our Privacy Policy please drop us a line at help@scriptwellness.com.
What Data We Collect
While you are using our service we may ask you to provide certain Personal Data that we can use to contact or identify you. This may include data such as your email address, first and last names, phone number, address, cookies and usage data.
We may also collect Usage Data, which is information on how you are accessing and using our service. This might include information such as your phone or computer’s IP address, browser type, the pages that you visit, the time and date of your visit, the time spent on those pages and other diagnostic data.
We use cookies and similar tracking technologies to track how customer use our service. Cookies are small files which may include an anonymous unique identifier that are sent to your browser and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Who Collects Your Data
The Company responsible for your privacy is Script Wellness Limited and this company collects your data through its website and other interactions with you.
How We Use Your Data
We use your information for a number of reasons, including: to provide and maintain our service; to notify you about changes to our service; to allow you to participate in interactive features of our service ; to provide customer support; to gather analytical information to improve our products and services; to monitor usage of our service; to detect, prevent and address technical issues; and to contact you by email, SMS or other means regarding updates related to our products and services, including security updates.
You must bear in mind that if you choose to save your payment card details, you authorise us to process the details to be used as necessary for payment purposes. All credit card and payment details are processed by Sage Pay, using a third-party secure server which satisfies the highest level of PCI DDS compliance, without sharing these data with us. You can change or delete your cards at any time.
If you purchase a Gift Card, if you provide us with the Personal Data of third parties, you will be responsible for having informed them and obtained their consent so that we will be able to process their data in order to deliver the Gift Card and/or attend to any requests that such a third party may make.
Keeping and Sharing Your Information
We’ll keep your data for as long as you have your account. You data will be stored within the UK or the European Union. We won’t sell any of your Personal Data to any third party because we want to maintain your trust.
We will share your data within our Group, meaning our holding company and subsidiaries. We also share your data with partners that we use to get products to you, such as payment service providers, warehouses and fulfilment partners and with essential professional service providers such as website hosts, credit reference agencies and search engine providers who help us to improve our site and services.
Your Data Protection Rights
You have the right to access, update or delete your Personal Data and to rectify any inaccuracies. You also have the right to request that we restrict the processing of your personal information. You also have the right to be provided with a copy of your Personal Data in a structured and commonly-used format and the right to withdraw your consent for us to process your Personal Data at any time.
Children’s Privacy
Our service does not address children and we do not knowingly collect Personal Data from anyone under the age of 16. If you are a parent or guardian and you are concerned that your child has provided us with Personal Data, please let us know. We will take steps to remove the data if it has been collected without parental consent.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of such updates by email when the changes come into effect. You are advised to review this Policy from time to time.
Contact Us
Should you have any questions, please contact us by email at help@scriptwellness.com